WorkShift HQ
Configure the operation
Name your own positions, group people into teams and add locations within plan limits, so the calendar reflects how your service is organized.
For custom service teams
Shape WorkShift HQ around the way your service team works.
For shift-based service businesses that do not fit a named industry, such as an event crew or a mixed-service operation. Configure your own positions, teams and locations, review the plan privately, then publish a clear schedule your team can follow.
Choose the interface language that works for you
Managers and staff can choose their interface language in the web app and staff companion app. The choice is saved on that browser or device, not across your account.
English, Spanish, French, German, Italian, Brazilian Portuguese, Russian, Simplified Chinese, Japanese, Korean, Hindi, Indonesian and Arabic.
Your team’s messages, documents and other user-written content stay in their original language. Interface language does not change currency, scheduling rules or permissions.
A practical fit
Built around how your team works.
An event crew might create positions for setup, guest services and teardown. A mixed-service operation might group front-of-house and support roles into teams. Either way, managers collect availability, compare the week with configured staffing targets and review changes before publishing.
What teams can do in WorkShift HQ
- Configure the operation: Name your own positions, group people into teams and add locations within plan limits, so the calendar reflects how your service is organized.
- Publish a clear service plan: Build privately around availability and approved time off, check coverage against configured targets, then publish all workspace changes when the plan is ready.
- Coordinate responsibilities and updates: Use tasks, recurring checklists, shared documents, announcements and messages to keep instructions with the team. Handovers remain your team’s own process.
Team coordination around the schedule.
Publish a clear service plan
Build privately around availability and approved time off, check coverage against configured targets, then publish all workspace changes when the plan is ready.
Coordinate responsibilities and updates
Use tasks, recurring checklists, shared documents, announcements and messages to keep instructions with the team. Handovers remain your team’s own process.
What it does and why it helps.
Configurable positions and teams
Set up the roles and groupings your service actually uses.
Managers scan the week by the structure they already know.
Private review, then publication
Edits stay private until you publish all workspace changes.
Staff see the reviewed plan, not work in progress.
Tasks and checklists
Recurring routines have visible assignments and completion records.
Responsibilities are easier to see for each shift.
Schedules are planned privately, reviewed, then published as a whole workspace. Sending published schedules by email is a separate step, and you can resend later.
Keep daily work connected.
Setup
Configurable positions, teams and locations
Roles and groupings use your own names; multiple locations require the Salon plan.
The calendar reads the way your operation is organized.
Availability
Availability, time off and coverage targets
Submitted availability and approved leave appear while you build; coverage gaps are shown against your targets.
Managers review gaps before deciding what to publish.
Instructions
Tasks, recurring checklists and documents
Routines and reference material are assigned to a person, a position or the whole team.
Instructions stay with the people doing the work.
Communication
Announcements and direct messages
Updates are shared in the workspace, alongside the published schedule.
One place to check for current updates.
Interface language
Per-person interface language
Each person can choose one of 13 interface languages on their browser or device.
Messages and documents keep the language they were written in.
Before you start
Can we start with one schedule?
Yes. Set up staff, positions and business hours, collect availability, then build a private plan. Review changes before publishing all workspace changes. You can import staff and draft shifts from a spreadsheet or another scheduling tool’s export; start with a manageable period.
Do staff need to install an app?
Staff can use the browser portal. Ask the manager for the approved companion-app install route if you prefer it. Requests and other tools depend on individual permissions; internet access is required.
Does this replace our other systems?
No. Keep booking, specialist industry tools, accounting and payroll in their own systems. WorkShift supports staffing decisions, coordination and reviewed hours; it does not certify staffing sufficiency or run payroll.
Build, check, review, publish, and share.
Check configured staffing targets, then review all workspace changes before publication. Publication can queue change notices; monthly schedule-email resends are separate.
01
Build the week
Place shifts around staff, availability, time off, roles, hours, and locations.
02
Check coverage
Compare the plan with configured targets and inspect exact gaps before assigning.
03
Review changes
Check private edits and conflicts across the workspace before you publish.
04
Publish
Make the reviewed workspace schedule visible to staff.
05
Share with staff
Staff can check published shifts in the app or portal; email is a separate step.
Check access and setup before rollout
Staff self-service tools depend on per-person permissions; cover claims need manager approval. Owners and individually pay-approved managers can review pay reports. Time-clock records need review and do not process payroll. Solo and Studio support one location; Salon supports multiple locations. Email and optional opted-in text alerts require configured providers. Ask your manager for the current approved staff-app install route; public app-store availability is not confirmed.