WorkShift HQ Back to home

For retail teams

Plan retail shifts by store role and operating day.

WorkShift HQ helps retail managers coordinate floor coverage, availability, time off, team communication, and hours without relying on a shared spreadsheet.

A boutique shop floor with folded clothing on wooden tables
Planning and coordinating daily work.

Get started with WorkShift HQ   Questions before you start?

A practical fit

Built around how your retail team works.

Set up store positions for opening, floor, stock, and close. Review the week against configured targets, then publish the version staff should follow.

What teams can do in WorkShift HQ

  • A schedule built for the store: Use configurable positions and a clear calendar to make handoffs and coverage visible.
  • One channel for updates: Keep announcements, messages, tasks, and documents available to the people who need them.
  • Practical labor visibility: Compare scheduled and recorded time in timesheets; owners can review labor-cost estimates for the next plan.

Team coordination around the schedule.

A schedule built for the store

Use configurable positions and a clear calendar to make handoffs and coverage visible.

One channel for updates

Keep announcements, messages, tasks, and documents available to the people who need them.

Practical labor visibility

Compare scheduled and recorded time in timesheets; owners can review labor-cost estimates for the next plan.

What it does and why it helps.

  • Multiple locations

    Stores share one workspace schedule, with location filters, hours and targets. Multiple locations require the Salon plan.

    Managers inspect each site without splitting the roster into separate workspaces.

  • Cover requests

    Staff ask for cover and a manager approves it.

    Changes stay visible and under manager control.

  • Documents

    Store procedures are kept with the team.

    Keep store procedures available in the shared team hub.

Schedules are planned privately, reviewed, then published as a whole workspace. Sending published schedules by email is a separate step, and you can resend later.

Employee week calendar with View and Availability controls, interactive legend and unified sidebar
Employee week is a manager planning view, organized into employee rows. WorkShift HQ workspace.

Keep daily work connected.

Locations

Per-store hours and staffing targets (Salon plan for unlimited locations)

Each shift is assigned to a site.

Compare coverage store by store.

Time off

Requests and approved leave on the calendar

Leave is visible when assigning floor shifts.

Review approved leave while assigning a shift.

Documents

Shared documents and checklists

Opening and closing procedures live with the team.

Keep store procedures in the shared team hub.

Time and cost

Timesheets and owner labor reports

Revenue is entered manually in Job Analytics.

Planned and recorded hours can be compared.

Before you start

Can we start with one schedule?

Yes. Set up staff, positions and business hours, collect availability, then build a private plan. Review changes before publishing all workspace changes. You can import staff and draft shifts from a spreadsheet or another scheduling tool’s export; start with a manageable period.

Do staff need to install an app?

Staff can use the browser portal. Ask the manager for the approved companion-app install route if you prefer it. Requests and other tools depend on individual permissions; internet access is required.

Does this replace our other systems?

No. Keep booking, specialist industry tools, accounting and payroll in their own systems. WorkShift supports staffing decisions, coordination and reviewed hours; it does not certify staffing sufficiency or run payroll.

Build, check, review, publish, and share.

Check configured staffing targets, then review all workspace changes before publication. Publication can queue change notices; monthly schedule-email resends are separate.

01

Build the week

Place shifts around staff, availability, time off, roles, hours, and locations.

02

Check coverage

Compare the plan with configured targets and inspect exact gaps before assigning.

03

Review changes

Check private edits and conflicts across the workspace before you publish.

04

Publish

Make the reviewed workspace schedule visible to staff.

05

Share with staff

Staff can check published shifts in the app or portal; email is a separate step.

Check access and setup before rollout

Staff self-service tools depend on per-person permissions; cover claims need manager approval. Owners and individually pay-approved managers can review pay reports. Time-clock records need review and do not process payroll. Solo and Studio support one location; Salon supports multiple locations. Email and optional opted-in text alerts require configured providers. Ask your manager for the current approved staff-app install route; public app-store availability is not confirmed.

WorkShift HQ

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