WorkShift HQ Back to home

For hospitality teams

Schedule hospitality shifts by team and operating period.

WorkShift HQ helps hotel and hospitality managers organize teams across recurring shifts, changing availability, time off, messages, tasks, and documents.

A hotel front desk with a brass bell and key cards
Planning and coordinating daily work.

Get started with WorkShift HQ   Questions before you start?

A practical fit

Built around how your hotel & hospitality team works.

Create positions that reflect your operation, from front desk and housekeeping to breakfast, maintenance, and events. Managers can see the full week at a glance while staff have a dependable place to check their own schedule and updates.

What teams can do in WorkShift HQ

  • Multiple teams, one view: Use positions and calendar views to make overlapping hospitality work easier to coordinate.
  • Handoffs that stay visible: Use tasks, announcements, messages, and shared documents to keep work moving between shifts.
  • Hours for manager review: Use the time clock and timesheets to review recorded time; this is not payroll processing.

Team coordination around the schedule.

Multiple teams, one view

Use positions and calendar views to make overlapping hospitality work easier to coordinate.

Handoffs that stay visible

Use tasks, announcements, messages, and shared documents to keep work moving between shifts.

Hours for manager review

Use the time clock and timesheets to review recorded time; this is not payroll processing.

What it does and why it helps.

  • Position-based shifts

    Front desk, housekeeping and breakfast are separated visually.

    Each department reads its own rows quickly.

  • Send published schedules

    A separate send step emails the team, and you can resend after changes.

    Send or resend the published schedule after changes.

  • Direct messages

    Handover notes stay tied to the team.

    Share handover notes with the team.

Schedules are planned privately, reviewed, then published as a whole workspace. Sending published schedules by email is a separate step, and you can resend later.

Monthly schedule email preview and recipients
Preview the schedule email before sending. WorkShift HQ workspace.

Keep daily work connected.

Self-service

Staff portal and mobile staff app

Staff see shifts across departments.

Staff can check their published shifts in one place.

Communication

Announcements and direct messages

Handover notes are shared with the team.

Share handover notes with the team.

Sharing

Publish all changes, then send published schedules

Sending is separate and can be repeated.

Staff are told when a published change matters.

Time and cost

Time clock and timesheets

Late or early punches are flagged for review.

Managers review exceptions; punches are not verified location.

Before you start

Can we start with one schedule?

Yes. Set up staff, positions and business hours, collect availability, then build a private plan. Review changes before publishing all workspace changes. You can import staff and draft shifts from a spreadsheet or another scheduling tool’s export; start with a manageable period.

Do staff need to install an app?

Staff can use the browser portal. Ask the manager for the approved companion-app install route if you prefer it. Requests and other tools depend on individual permissions; internet access is required.

Does this replace our other systems?

No. Keep booking, specialist industry tools, accounting and payroll in their own systems. WorkShift supports staffing decisions, coordination and reviewed hours; it does not certify staffing sufficiency or run payroll.

Build, check, review, publish, and share.

Check configured staffing targets, then review all workspace changes before publication. Publication can queue change notices; monthly schedule-email resends are separate.

01

Build the week

Place shifts around staff, availability, time off, roles, hours, and locations.

02

Check coverage

Compare the plan with configured targets and inspect exact gaps before assigning.

03

Review changes

Check private edits and conflicts across the workspace before you publish.

04

Publish

Make the reviewed workspace schedule visible to staff.

05

Share with staff

Staff can check published shifts in the app or portal; email is a separate step.

Check access and setup before rollout

Staff self-service tools depend on per-person permissions; cover claims need manager approval. Owners and individually pay-approved managers can review pay reports. Time-clock records need review and do not process payroll. Solo and Studio support one location; Salon supports multiple locations. Email and optional opted-in text alerts require configured providers. Ask your manager for the current approved staff-app install route; public app-store availability is not confirmed.

WorkShift HQ

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